Privacy Policy

1. Information We Collect

My Painted Auto Parts (“we,” “us,” or “our”) collects the following types of information when you use our website:

• Personal information: name, email address, phone number, shipping address, and billing information provided during account creation or checkout.
• Vehicle information: year, make, model, VIN, license plate number, and paint codes used to find compatible parts.
• Usage data: pages visited, search queries, products viewed, and browser/device information collected automatically via cookies and similar technologies.
• Communication data: messages sent through our contact form or customer support channels.

2. How We Use Your Information

• Process and fulfill your orders, including paint matching services
• Communicate about your orders, shipments, and account
• Improve our website, products, and services
• Respond to your inquiries and provide customer support
• Send promotional offers (with your consent; you can opt out at any time)
• Prevent fraud and maintain security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: payment processors, shipping carriers, and email services that help us operate our business.
• Vehicle data providers: VIN decode and paint code lookup services used to match parts to your vehicle.
• Legal requirements: when required by law, court order, or to protect our rights and safety.

4. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences (such as saved vehicles), and analyze site usage. You can control cookie settings through your browser. Disabling cookies may affect some site functionality, such as maintaining your shopping cart.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure payment processing, and access controls to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, fulfill orders, and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@mypaintedautoparts.com.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, contact us at support@mypaintedautoparts.com or visit our Contact page.